Included Health

admin232025-09-08 07:02:37

About Included Health

Included Health, founded in 2011 and headquartered in San Francisco, California, is a healthcare technology company providing comprehensive virtual care and healthcare navigation solutions for employers and health plans. Its mission is to enhance accessibility, simplify care experiences, and improve health outcomes. In 2021, the company merged with Doctor on Demand, integrating Grand Rounds’ expertise in expert medical opinions with Doctor on Demand’s virtual primary and behavioral health services. In 2025, Included Health announced its expansion into virtual specialty care clinics, focusing initially on cancer, women’s health, and metabolic health.

Core Business & Key Technologies

The company’s core business is centered on providing virtual healthcare and navigation services. Its platform integrates virtual primary care, behavioral health, expert medical opinions, and personalized healthcare navigation. Patients have 24/7 access to care through phone, web, or mobile app, supported by a network of doctors, therapists, and care coordinators. Expert medical opinions deliver measurable savings, averaging $9,800 per member case. Included Health also applies AI and machine learning technologies to optimize care delivery and support personalized health management.

Market Position & Flagship Products

Included Health is a leading player in the U.S. virtual healthcare sector. Its flagship offerings include virtual primary care, behavioral health services, and healthcare navigation. The company works with major partners such as CalPERS and Blue Shield of California. Recognized by Fast Company’s 2024 Most Innovative Companies list and awarded the 'Best Overall mHealth Solution' in the 2025 MedTech Breakthrough Awards, Included Health continues to grow. Its new 'Healthy Days' program, launched in 2025, proactively identifies patients in need of clinical support. Revenue estimates place the company between $100 million and $1 billion.